Prime Soft Keys Ltd (“we”, “our”, or “us”) operates the primesoftkeys.com website (the “Service”). This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined, terms in this Privacy Policy have the same meanings as in our Terms and Conditions.

What Information We Collect

We collect various types of information to provide and improve our Service, including:

1. Personal Data

   • Name, email address, phone number, and billing information during purchases.
   • Address details when required for invoicing or communication.

2. Technical Data

   • IP addresses, browser type, operating system, and other metadata collected during site visits for improving functionality.

3. Behavioral Data

   • Information about your interactions with our website (e.g., pages viewed, time spent, and clicks).

How We Use Your Information

The information collected is used for purposes such as:

• Processing orders and ensuring prompt delivery of products.
• Improving customer service and responding to your inquiries.
• Personalizing your experience on our website.
• Sending promotional materials or updates about your purchases.
• Preventing fraud or unauthorized transactions.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Information may be shared with trusted service providers only to the extent necessary for:

• Payment processing.
• Order fulfillment.
• Legal or regulatory compliance.

Data Security

Your privacy is our priority. We employ robust security measures to safeguard your personal data against unauthorized access or breaches. These measures include encryption and secure storage systems.

Cookies and Tracking Technologies

Cookies are used to enhance your browsing experience on our website. These small text files help us:

• Recognize returning users and save preferences.
• Analyze traffic and improve website functionality.

You can adjust your cookie preferences through your browser settings. Disabling cookies may limit certain functionalities of our Service.

Your Rights

As a user, you have the right to:

• Access, update, or delete the personal data we hold about you.
• Withdraw consent for marketing communications at any time.
• Request the export or removal of your data (subject to legal or administrative obligations).

To exercise these rights, please contact us at support@primesoftkeys.com.

Links to Other Websites

Our website may include links to third-party sites. We are not responsible for the content, policies, or practices of these external websites. We recommend reviewing their privacy policies before engaging with them.

Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided personal information, please contact us immediately.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review the Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

• Email: Contact@primesoftkeys.com
• Phone: +447383291756
• Address: 128 City Road, London, United Kingdom, EC1V 2NX